Terrapex is committed to treating its employees, suppliers, clients and visitors to our offices in a way that allows each individual to maintain their dignity and independence. We believe in inclusion, diversity and equal opportunity.
We are committed to meeting the needs of persons with disabilities, and will do so by preventing and removing identified barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
For a copy of our AODA policy, or to request information in an accessible format, please contact [email protected].
Feedback about the delivery of services to persons with disabilities is always welcomed, as it may identify areas that require change and may assist in continuous service improvement. Such feedback may be delivered in person, by telephone, via mail or email. Terrapex will make best efforts to provide a response in the same format in which the feedback was received, or in the initial communication requested.
Where possible, feedback will be addressed immediately. Some feedback may require more in-depth consideration to address before an action is taken. In such case, Terrapex will make every effort to provide a response within two weeks of receiving the feedback.
Click here to find out how to contact us to submit feedback. CONTACT US